Cookie Policy

1. What Cookies Are

Cookies are small text files stored by your browser. Similar technologies (for example local storage and session storage) may also be used for user experience, security, and session continuity.

2. Types of Cookies We Use

2.1 Essential Cookies

• Session/authentication cookies used to keep users signed in and secure account sessions (for example session token cookies used by the platform).
• Security cookies or markers used to protect against unauthorized access and maintain secure flows.

2.2 Preference Cookies/Storage

• UI preferences and local settings that improve usability (for example local page state, selected tabs, or interface choices).

2.3 Analytics/Performance Cookies (if enabled)

• Usage and performance signals used to understand reliability and improve product quality.

3. Why We Use Cookies

• To authenticate users and maintain secure sessions.
• To prevent abuse, fraud, and unauthorized account access.
• To support security workflows such as OTP verification and account/session protection controls.
• To remember user preferences and improve experience.
• To support diagnostics, troubleshooting, and service quality improvements.

4. Third-Party Cookies

Where third-party services are integrated (for example payment, analytics, or infrastructure tooling), those services may set or use cookies under their own policies. Servbase uses such providers only as needed to operate, secure, and improve the platform.

5. Managing Cookies

You can control cookies through browser settings. Disabling essential cookies may affect login, session continuity, and dashboard functionality.

6. Policy Updates

Servbase reserves the right to revise this Cookie Policy at any time to reflect technical, legal, security, or operational changes. Where legally permitted, continued use of Servbase after updates take effect constitutes acceptance of the updated policy.

7. Legal Notice

This Cookie Policy forms part of the legal terms governing your use of Servbase services.