Acceptable Use Policy and Code of Conduct

1. Purpose

This Acceptable Use Policy ("AUP") defines permitted and prohibited conduct when using Servbase. It protects users, platform integrity, and legal compliance obligations.

2. Expected Conduct

You must use Servbase lawfully, responsibly, and respectfully. You must ensure your account, deployments, and communications do not create legal, security, operational, or reputational harm to Servbase, other users, or third parties.

3. Prohibited Activities

You must not use Servbase for, or in connection with, any of the following:

• Phishing, impersonation, social engineering, credential theft, C2(command & control) hosting, or credential harvesting.
• Scams, fraud, deceptive or misleading websites, and financial abuse schemes.
• Malware, ransomware, spyware, trojans, botnets, or malicious code distribution.
• Spam, unsolicited bulk messaging, abusive outreach, or mail/API abuse.
• Illegal activity, illegal content, copyright or trademark infringement, or rights violations.
• Harassment, hate-driven abuse, threats, or harmful conduct directed at people or groups.

4. Security and Infrastructure Abuse

• Unauthorized access, vulnerability probing, exploit attempts, brute-force attacks, or privilege escalation attempts.
• DDoS behavior, traffic flooding, abusive scraping, compute/storage/bandwidth exhaustion, or platform disruption attempts.
• Attempts to bypass technical limits, policy controls, quota controls, or account restrictions.
• Use of Servbase infrastructure as command-and-control or as a pivot point for attacks on third-party systems.

5. Content and Legal Risk

You are responsible for content you host, publish, transmit, or configure through Servbase. You must have all required rights, licenses, and authority to use such content and ensure it complies with law and these policies.

6. Reporting and Cooperation

Users should report suspected abuse, unauthorized activity, or policy violations to [email protected] or via support ticket. You agree to reasonably cooperate with abuse investigations involving your account or hosted resources.

7. Enforcement and Remedies

Servbase reserves the right to investigate suspected violations and, at its discretion, take enforcement actions including:

• Warning, rate limiting, feature restriction, throttling, or content removal.
• Temporary suspension or permanent account termination.
• Preservation of relevant logs, records, and technical evidence for compliance, dispute, and investigation purposes.
• Reporting of suspected unlawful activity to competent authorities where appropriate.

8. Policy Updates

Servbase reserves the right to modify, amend, or update this AUP at any time to address legal requirements, security threats, abuse patterns, or operational needs. Where legally permitted, continued use of Servbase after updates become effective constitutes acceptance of the updated policy.

9. Legal Notice

This AUP is part of the binding policy framework governing your use of Servbase services.